你的購物車是空的
{{ (item.variation.media ? item.variation.media.alt_translations : item.product.cover_media.alt_translations) | translateModel }} {{ (item.variation.media
                    ? item.variation.media.alt_translations
                    : item.product.cover_media.alt_translations) | translateModel
                }}
{{ 'product.bundled_products.label' | translate }}
{{ 'product.bundle_group_products.label' | translate }}
{{ 'product.gift.label' | translate }}
{{ 'product.addon_products.label' | translate }}
{{item.product.title_translations|translateModel}}
{{ field.name_translations | translateModel }}
{{item.variation.name}}
{{item.quantity}}x {{ item.unit_point }} 點
{{addonItem.product.cover_media.alt_translations | translateModel}}
{{ 'product.addon_products.label' | translate }}
{{addonItem.product.title_translations|translateModel}}
{{addonItem.quantity}}x {{ mainConfig.merchantData.base_currency.alternate_symbol + "0" }}

條款與細則

【購買前注意事項

  1. 確認下單前請先詳閱網站相關購物規定,訂單送出後,即表示同意並願遵守本站所訂定之所有規則。
  2.  
  3. 訂單資料如有任何問題請email 至 info.jennlee@me.com
  4. 購買前請務必確認商品尺寸、顏色等相關規格,本站販售之商品頁面皆有產品規格說明,敬請參閱。
  5.  
  6. 我們強烈建議您,購買本站販售之服飾等商品,可自行參照個人穿衣尺碼,因商品配合身形、腳板、胸型等個人特徵狀況各有差異,若您需更換尺寸,本站需與您酌收換貨之物流處理費,敬請見諒。
  7. 各項數位載具之顯示器皆有色差,對於以上因素造成商品狀況之認知落差,皆以實際商品狀況為準。
  8.  
  9. 本站販售之產品採取現貨方式,並依照消費者付款時間安排出貨流程, 如您購買之商品遇到缺貨狀況,,會另行公告通知,敬請留意,歡迎來信詢問。
  10.  
  11. 當您確認下單後,每筆訂單內含之所有商品,皆同時出貨,如您需要採分批寄送商品,我們需要再向您酌收物流處理費,請另行與客服人員連繫。
  12.  
  13. 為了確保您的權益,收到商品時請務必先檢查商品是否齊全、全新品是否存有髒汙或瑕疵,若試穿後造成彩妝殘留或其他髒汙,恕無法進行換貨作業,如須取消訂單,退款時銀行將收取$30手續費,由乙方自行承擔
  14.  
  15. 收到商品後若有任何問題,請您於收到商品起算之三個工作天內,向客服人員連繫,並請在收到商品起算之七天內寄回,才能享有完善的售後服務。
  16.  
  17. 由於本站販售之商品數量有限,若發生缺貨或斷貨之情形 ,本站會即時進行最後追加處理,若確實斷貨,會再行信件或電話通知您並告知後續訂單處理狀況,為維護您的購物品質,請先確保您能接受上述情形再行購買本站商品,造成您的不便,敬請見諒。
  18.  
  19. JENN LEE 官方網站與社群平台露出之所有圖文內容,皆擁有版權,恕不提供二手商品寄賣/轉賣之商品圖文授權,或自行刊登於其他各類通路平台進行商業行為。
  20.  
  21. 若您為海外人士,本站也竭誠為您服務,請注意,購買本站商品若以海外地區信用卡結帳,請自行參照發卡銀行規定之手續費或其他服務費。
    海外購買人士,本站恕不提供退換貨服務,因此下訂之前請三思。
  22. 海外地區之商品郵寄物流服務費,將視您填寫的收件地址所在地區而有所差異,請先來信詢問客服人員。

 

購買後注意事項

  1. 本公司上班時間為週一至週五10:00-17:00,
  2. 國定假日等非上班時間暫停線上客服作業,
  3. 我們依然十分重視您的寶貴建議與任何諮詢,
  4. 建議您可利用電子郵件與官方LINE連繫我們,本公司將會在上班時間盡快與您回覆。
  5.  
  6. 提醒您,每筆訂單成立後,無法人為變更商品明細或合併訂單,請您務必在購買前確認訂單明細與訂單金額。
  7.  
  8. 本公司絕對不會去電告知以下訊息:「您的訂單被誤設為分期付款,需至郵局或金融單位利用ATM解除分期付款。」如您接到自稱本公司的人來電告知上述內容,請盡快來電與本公司確認,並可利用165反詐騙電話進行申訴。

 

【付款方式】

本站目前提供線上刷卡服務、ATM轉帳、超商代碼繳費服務

最新付款服務開通說明,敬請關注我們的官方公告、電子報與facebook官方粉絲團

https://www.facebook.com/official.JENNLEE/?ref=aymt_homepage_panel )


【換貨說明】

  1. 換貨規定為商品瑕疵或是尺寸不合,皆在可以換貨的範圍,但不包含個人喜好因素,下標時請三思。

  2. 請您於收到商品起算之三天內來信與客服人員聯繫,信件請註明以下資訊:
  • 會員購買帳號
  • 收件人姓名
  • 收件人電話
  • 遇換貨的商品明細
  • 需換貨的原因
  1. 換貨資訊待客服人員確認無誤後,將會發出換貨確認信件,請於收到確認信後起算三日內寄回欲換貨的商品,並附上物流處理費(台灣本島地區為新台幣80元,若您在其他地區,請先來電詢問。)
  2.  
  3. 換貨寄回地址:
  • 24745 新北市蘆洲區民義街70號6樓 (退換貨部門)收 
  •  
  1. 收到換貨商品後,經客服人員檢查寄回商品完整無損、無汙漬印痕、無清洗痕跡、無異味殘留、商標及原廠條碼包裝袋完整,我們將會立即為您處理換貨,如須了解更換商品之進度,請email: jenneeoffice@gmail.com
  2.  
  3. 提醒您,換貨之商品必須是全新品,並在上述規定期限內與本公司聯繫處理、或換貨資訊明細填寫不清楚、逾期寄回商品(以郵戳、宅配提單日期為準)將無法受理,造成您的不便,敬請見諒。

 

【瑕疵商品更換方法】

  1. 本公司於出貨前,客戶人員在包裝前都會檢查衣服外觀完整性,如衣服細部有重大瑕疵,還請您配合本站之換貨規則協助處理,造成您的不便,敬請見諒。
  2. 更換瑕疵品請以【同尺寸】【同款式】【同顏色】為更換原則。

TERMS AND CONDITION

1 DEFINITIONS
1.1 "Buyer" means the individual or organization who buys or agrees to buy the Goods from the Seller
1.2 "Consumer" shall have the meaning ascribed in section 12 of the Unfair Contract Terms Act 1977
1.3 "Contract" means the contract between the Seller and the Buyer for the sale and purchase of Goods incorporating these Terms and Conditions
1.4 "Goods" means the articles that the Buyer agrees to buy from the Seller
1.5 "Seller" means JENN LEE operating from: 6F., No. 70, Minyi St., Luzhou Dist., New Taipei City 247, Taiwan (R.O.C.)
1.6 "Terms and Conditions" means the terms and conditions of sale set out in this agreement and any special terms and conditions agreed in writing by the Seller 
1.7 "Website" means and applies jointly to http://www.jennleestudio.com/front/bin/home.phtml

2 CONDITIONS
2.1 Nothing in these Terms and Conditions shall affect the Buyers statutory rights as a Consumer.
2.2 These Terms and Conditions shall apply to all contracts for the sale of Goods by the Seller to the Buyer and shall prevail over any other documentation or communication from the Buyer.
2.3 Acceptance of delivery of the Goods shall be deemed conclusive evidence of the Buyers acceptance of these Terms and Conditions
2,4 Any variation to these Terms and Conditions (including any special terms and conditions agreed & between the parties) shall be inapplicable unless agreed in writing by the Seller.
2.5 Any complaints should be addressed to the Seller's address stated in clause 1.5.

3   ORDERING 
3.1 All orders for Goods are available to the Buyer to purchase Goods pursuant to these Terms and Conditions and are subject to acceptance by the Seller. The Seller may choose not to accept an order for any reason. 
3.2Where the Goods ordered by the Buyer are not available from stock the Buyer shall be notified and given the option to either wait until the Goods are available from stock or cancel the order and receive a full refund within 28 days.

4 PRICE AND PAYMENT
4.1 The price of the Goods shall be that stipulated on the Website. The price is INCLUSIVE of VAT. The price EXCLUDES delivery charges.
4.2 The total purchase price, including VAT pus delivery charges, will be displayed in the Buyers shopping cart prior to confirming the order.

5 RIGHTS OF SELLER 
5.1 The Seller reserves the right to periodically update prices on the Website, which cannot be guaranteed for any period of time.
5.2 The Seller reserves the right to withdraw any Goods from the Website at any time.
5.3 The Seller shall not be liable to anyone for withdrawing any Goods from the Website or for refusing to process an order.

6 DELIVERY
6.1 Goods supplied within Asia will normally be delivered within 7-14 days of acceptance of order.
6.2 Goods supplied to Europe will normally be delivered within 21-28 days of acceptance of order.
6.3 Goods supplied to Rest of the world will normally be delivered within 21-28 days of acceptance of order.
6.4 Delivery of the Goods shall be made to the Buyers address specified in the order and the Buyer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery. JENN LEE will not be liable if customer gives incorrect delivery details at time of ordering for loss of goods. 
6.5 Risk in the Goods shall pass to the Buyer upon delivery of the Goods.

7 CANCELLATION OF AN ORDER
  The Buyer may cancel the order for any reason up to the point of dispatch and any payments made by the Buyer shall be refunded in full within 28 days.

8 FAULTY ITEMS
8.1 The Buyer shall inspect the Goods immediately upon receipt and shall notify the Seller by telephone, email or writing within 7 days if the Goods are damaged or do not comply with any of the Contract. If the Buyer fails to do so the Buyer shall be deemed to have accepted the Goods.
8.2Where a claim of defect or damage is made, or the wrong goods have been sent, the Goods shall be returned by the Buyer to the Seller within 28 days of delivery. The Buyer shall be entitled to a replacement or a full refund (including delivery costs) plus any return postal charges if the Goods are in fact defective.
8.3 Goods must be returned by the Buyer within 28 days of cancellation in the original packaging and should be adequately insured during the return journey. The Buyer will receive a refund of all monies paid for the Goods (including delivery charges, if any, and return postal charges). If the Buyer fails to return the Goods following cancellation, the Seller shall be entitled to deduct the cost of recovering the Goods from the Buyer.

9 UNWANTED ORDERS
9.1 In the event of the goods being unsuitable the Buyer shall be responsible for returning of the Goods to the Seller and any postage costs involved within 28 days. The Buyer will be under a duty to take care of the Goods until they are returned to the seller. A EUR 8.00 handling fee will be charged and deducted from refund.
9.2Goods to be returned must include the details of the order number enclosed with the order and clearly stating a refund or an exchange. In the event of an exchange the Buyer is responsible for the postage costs to return the Goods back to the Buyer.
9.3 Where returned Goods are found to be damaged or soiled due to the Buyers, the seller will only return the order to the customer once re delivery charges have been paid by the buyer.

10 LIMITATION OF LIABILITY
10.1 Except as may be implied by law where the Buyer is dealing as a Consumer, in the event of any breach of these Terms and Conditions by the Seller the remedies of the Buyer shall be limited to damages which shall in no circumstances exceed the price of the Goods and the Seller shall under no circumstances be liable for any indirect, incidental or consequential loss or damage whatever.
10.2 Nothing in these Terms and Conditions shall exclude or limit the liability of the Seller for death or personal injury resulting from the negligence of the Seller or that of the Sellers agents or employees. 
 
11 WAIVER
  No waiver by the Seller (whether express or implied) in enforcing any of its rights under this contract shall prejudice its rights to do so in the future. 

12 FORCE MAJEURE
  The Seller shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to, acts of God, strikes, lock outs, accidents, war, fire, failure of any communications, telecommunications or computer system, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and the Seller shall be entitled to a reasonable extension of its obligations.

13 SEVERANCE
  If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid illegal or unenforceable provision eliminated.

14 CHANGES TO TERMS AND CONDITIONS
  The Seller shall be entitled to alter these Terms and Conditions at any time but this right shall not affect the existing Terms and Conditions accepted by the Buyer upon making a purchase.

15 GOVERNING LAW AND JURISDICTION
  These Terms and Conditions shall be governed by and construed in accordance with the law of Taiwan and the parties hereby submit to the exclusive jurisdiction of the Taiwan courts.